At LiquidLEDs, we stand behind our product! That’s why we offer a 30 Day Money Back Guarantee. If for any reason a LiquidLEDs customer is unsatisfied with their purchase, they can contact us within 30 days of taking delivery, and organise to return the product and receive a refund of the purchase price excluding the associated Delivery Cost, subject to the terms and conditions listed below:


In order to organise a refund under these terms and conditions, the customer must e-mail hello@liquidleds.com.au or call 1800 744 705 between 9am - 5pm Monday to Friday within 30 days of taking delivery of their LiquidLEDs Product and request a refund under these terms and conditions. The customer must comply with the directions of LiquidLEDs staff in order to facilitate a refund.


All returns must be sent within 30 working days for exchange or refund to:


LiquidLEDs Lighting Pty Limited, 602 Botany Road Alexandria Sydney NSW 2015 Australia.


For more in formation proceed to Returns and Exchanges Conditions.



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Have a questions? Prefer to order by Phone or Fax? The LiquidLEDs Customer Loyalty Team is happy to help!

Call 1800 744 706